The procedure entry point_except_handler4_common could not be located in the dynamic link library msvcrt.dll

The procedure entry point_except_handler4_common could not be located in the dynamic link library msvcrt.dll

This error is caused by a 3rd party utility or applcation overwriting your msvcrt.dll with a different version.

For example if a windows vista version of this DLL was copied on to a windows XP computer you would probably get this error.

A solution to this problem can be found in Microsofts KB
http://support.microsoft.com/kb/324762

[Edit] Charles Koontz solution seems to be helping a lot of people as well.

Charles Koontz
If the problem appears after installing or upgrading the Mozilla Firefox browser to version 3.5 (or later) operating under Windows XP, the problem is due to a Windows Vista driver (dwmapi.dll) installed in a Windows XP OS at folder system32 by mistake (faulty install program).

Delete that dwmapi.dll file to fix the problem.

Thanks to users of the Mozilla Firefox support site.

162 Responses to The procedure entry point_except_handler4_common could not be located in the dynamic link library msvcrt.dll

  1. arreyarland says:

    dear mr. charles koontz,
    nothing but .. u’re da maaaaaaaaaaaaaaaaaaaaaaaaaan!!!!!
    thank you so much!!!!

  2. jayson says:

    CHARLES THANK YOU FOR YOUR HELP IM FROM PHILIPPINES THANK YOU SO MUCH IT REALLY WORKS…

  3. Dany says:

    10x so much

  4. Johns Abraham says:

    Thanks !
    Now it works fine.

  5. Dumitru says:

    thank you for help Charles.

  6. geo says:

    thank you for helping me charles, i am from romania, i think you helped people from entire world. good work, and thank you again.

  7. Eric says:

    Thank you very much Charles!!!
    Your solution worked perfectly for my Win XP system!
    Much appreciated! :-)

  8. Kenneth Strickland says:

    Thanks for the help Charles. Worked a treat.
    Ken from Australia.

  9. Lanxord says:

    sir Charles Koontz

    i thank you for the help you really saved the day!! thanks so much!! ^_^

  10. Servo says:

    Charles,
    thank you so much I just tried it a minute ago. It worked. You’re the man!

  11. SAM says:

    yeep this is a very good solution but i dont think so that it will recovery the error, i suggest here to all buddies to install window XP latest version and register it from Microsoft Word , this is the proper solution.. if any body ask any kind of solution plz submit via this site, i will reply my best… God bless you all.. bye till my next message .. love you all my fans… SAM (Zirector Zip Productions)

  12. I am using Windows xp Professional,when i want to install my audio drivers it says “The procedure entry point_except_handler4_common could not be located in the dynamic link library msvcrt.dll.” And when i press ok, another message pops up “RUNDLL Error loading streamci The specified procedure could not be found. IDK WHAT TO DO :( ((( Help me please..

  13. Alan Sebastian says:

    Thanks Charles Koontz…..

  14. Iqbal says:

    “If the problem appears after installing or upgrading the Mozilla Firefox browser to version 3.5 (or later) operating under Windows XP, the problem is due to a Windows Vista driver (dwmapi.dll) installed in a Windows XP OS at folder system32 by mistake (faulty install program).

    Delete that dwmapi.dll file to fix the problem.”

    It’s works for me thanks….

  15. Thanks a million! True (annoying) lifesaver! You area scholar & a gentleman! THIS WORKS FOR XP PEOPLE! :)

  16. Thank u Thank u Thank u Thank u Thank u Thank u Thank u Thank u

    This helps me a lot
    Once again thanks

  17. Sheikh Araf says:

    Thank You Mr. Charles Koontz……Thank You very much!!!!

  18. IDAM says:

    THANX SO MUCH CHARLES KOONTZ.. idam from indon..

  19. ghasem says:

    fantastic

    1. Ranjith says:

      Thanks it really worked……:)

  20. Shinichiro says:

    Thxk for your Help Now i can Run My Media Monkey Without Error So i delete the dwmapi.dll in system32 And “”it works Thank a lot BRO I owe you THANK YOU

  21. Nick says:

    Dear Charls,
    as usual all big solutions are so simple :) . Thank you a lot. After a lot of days and solutions, times and nerves, how simple looks now LOL.
    Regards,
    Nick

  22. Lolicon says:

    thanks, you saved my life
    im from indo :3

  23. yerac3245 says:

    That file is not in my system32. Another solution plez.

  24. ziegfeld says:

    Thank you! Problem solved!
    Actually my dwmapi.dll comes from the installation of M$ VS 2010, as part of windows SDK-v7
    Poor M$ — creating problems for itself.

    Cheers!

  25. [...] The procedure entry point_except_handler4_common could not be located in the dynamic link library ms… [...]

  26. rman says:

    My software is Windows 7 Ultimate, i’ve tried deleting “dwmapi.dll” but i need to have a permission of “Trusted Installer”, it’s like another user in my computer, but it’s just Windows protecting the file, i can’t delete it! Someone knows another way i can delete it?

  27. Raziel says:

    but if i can’t find the dwmapi.dll cause i don’t have it on my pc and the message still appears what should i do?

  28. Thanx Bro. My problem is solved by Using this method. Please visit our site wapmaniac.in

  29. N1 says:

    I was installing call of duty 2 ,
    when open it a window appears saying “The procedure entry point_except_handler4_common could not be located in the dynamic link library msvcrt.dll”
    and the charles koontz solution can’t help me so what can i do ?????
    so please help

  30. kimmi ^.^ says:

    how do i go to the file “C:windows/system32/dwmapi.dll”?

  31. yurippe says:

    i went to the “start” thing and then i clicked “run…” then i typed in “system32″ and i looked for the file “dwmapi.dll” and nothing was there -.-

  32. daniel says:

    mr.charles koontz .. my problem still poping-up when i open farcry 2 plsss…. HELP!!!

  33. perch says:

    thanks a lot fixed msvcrt.dll problem by deleting dwmapi.dll a lot of my programmes come up with this error when i tried to run them most of them still worked but they were minimized or would not run at all couldn’t delete msvcrt.dll so this was an awesome solution. Didn’t want to run system file checker because i have windows 8 transformation pack installed. your a legend keep up the good work thankyou very much.

  34. BEn says:

    I cant find that file in my system 32

  35. Kris says:

    Thank you Charles for your very elegant solution!

  36. weatherman says:

    yo! jah guide keep up the good work

  37. Ghost says:

    dwmapi.dll isnt in my sys32 folder… running winXp 32 bit searched and found no solutions dont have the cd either… :|

    1. man says:

      there is no such file on my PC
      running winXp 32 bit searched and found no solutions dont have the cd either…

  38. Alin says:

    I LOVE YOU CHARLES YOU’RE THE BEST EVER <3 <3

  39. Puring says:

    What should I do when i haven’t this file in system32, and I still have that error!?

  40. surbek says:

    PLss help me! I dont have the dwmapi.dll in my system32, what should i do??? :/

  41. man says:

    NO SUCH FILE ? WAT TO DO ?

  42. reuch says:

    i had the same problem , but when i went to the system32 folder , i didnt find the dwampi .dll file , and thr problem still happen , any help plz ?

  43. Atif says:

    I can’t find this file (dwmapi.dll) and i still have got same error…!!

  44. elvis lagrason says:

    i installed sleeping dogs and the message “The procedure entry point _except_handler4_common could not be located in the dynamic link library msvcrt.dll.” please help me. i’m stuck and i’ve been searching the whole cloud for like 5 hours. :( please email me for solutions..
    i’m using XP and have Direct X 9, i know it’s compatible since it is on the back of the pack. :(

  45. mhar says:

    Help me >.<…i installed sleeping dogs and the message “The procedure entry point _except_handler4_common could not be located in the dynamic link library msvcrt.dll. email me please :( i have directx 9 and my VC is AMD Radeon HD 5500 Series…Windows XP

  46. sash says:

    Charles Koontz you are a genious!! thank you very much for your help

  47. Abhishek says:

    I had installed NFS Black Edition..I was getting error as “The procedure entry point _except_handler4_common could not be located in the dynamic link library msvcrt.dll.” please help me..I also searched dwmapi.dll in system32 directory..No such file was there.
    Give proper Solution.!!!!

  48. Bert Hegeman says:

    Thx
    I had installed Videopad recently as the video editing software (for editing my mtb video’s) and afterwards I probably updated Firefox, but I’m not quite sure. I got the message: ‘the procedure entrypoint …………….” Very disturbing.
    Nevertheless I removed the dwmaoiu.dll file from the system 32 map and now Videopad runs very smoothly.

    Bert Hegeman

  49. HAZEM says:

    THANK YOU VERY MUCH THAT IS REALLY HELPED ME / HAZEM FROM EGYPT

  50. Yannis says:

    Unfortunately none of this has worked for me and I don’t have a Windows cd. I too have XP and the error came up when I tried to play Assassins Creed 3 for the first time :-( I would appreciate any help.

    Yannis

    1. Bojann says:

      i have the same problem,it appears that message,but i cant find that file i dont known what to do!

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